Privacy Policy

1. Introduction

At Cluvo (playcluvo.com), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or play our game.

2. Information We Collect

We may collect the following types of information:

• Account Data: Username, email address, and profile photo (if you choose to authenticate via third-party providers).
• Gameplay Data: Your progress, answers, daily streak, category scores, match statistics, and group memberships.
• Device & Notification Data: If you opt-in, we store a subscription identifier to send you push notifications.
• Anonymous device identifier: We assign your device an anonymous identifier (UUID) stored in a cookie and localStorage to keep your guest preferences (notifications, game progress) without requiring an account. This identifier is not shared with third parties and is removed if you clear your browser. When you sign up, your associated data is transferred to your account.
• Usage & Analytics Data: Anonymous and aggregated information about how you interact with the app (pages visited, game events, time spent) using third-party analytics tools.
• Technical Data: IP address (used primarily for security and abuse prevention), browser type, and system error logs.

3. How We Use Your Information

• To provide, operate, and maintain our service.
• To manage your account, save your progress, and display you on leaderboards.
• To send you daily reminders and service updates (only if you have enabled notifications).
• To analyze platform usage and improve the user experience.
• To detect, prevent, and address technical issues, fraud, or abuse.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We only share information with trusted service providers who help us operate the platform, under strict confidentiality agreements:

• Infrastructure providers: Cloud hosting and database services necessary for the game to function.
• Authentication services: Providers that manage secure login processes.
• Analytics tools: Services that help us understand app traffic and usage anonymously.
• Advertising (Google AdSense): We display ads served by Google AdSense. Google and its partners may use cookies and similar technologies (including DoubleClick) to serve ads based on your prior visits to this and other websites.

6. Your Rights and Choices

• Access and Update: You can modify your username and preferences directly from your profile.
• Communications: You can opt out of push notifications at any time from your device or browser settings.
• Data Deletion: You have the right to request the permanent deletion of your account and all associated data. You can do so by emailing [email protected]. We will process your request within 30 days.

7. Security and Data Retention

We implement industry-standard security measures (such as HTTPS encryption) to protect your information. Passwords and access credentials are managed directly by our secure authentication providers and are never stored in plain text on our servers. We retain your data only for as long as your account is active or as needed to comply with our legal obligations.

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under this age. If we discover that a child under 13 has provided us with personal information, we will delete it from our servers immediately.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and, if applicable, via an in-app notice. You are advised to review this page periodically.